Write to Us
Contact Information
- info@pioushearts.com
- 301-747-5600
- United States
Questions
Frequently Asked Questions
Pious Hearts offers a refined, private approach to Muslim matchmaking. We focus on values, compatibility, and intentional introductions — not algorithms or swipe culture. Every experience is guided with care, discretion, and long-term marriage in mind.
This is not dating. It’s purposeful matchmaking.
Applicants must be at least 18 years old, Muslim, legally able to enter an agreement, and genuinely seeking marriage. Matchmaking is for individuals who are single, divorced, or widowed. We do not accept anyone who is currently married, separated, or seeking a polygynous marriage. All applications are reviewed, and acceptance is not automatic.
Pious Hearts serves members throughout the United States and Canada. Much of our matchmaking, consultations, coaching, and guidance can be provided virtually. In-person singles and community events are offered in selected cities and announced on our Events page.
After you submit your information and select a membership, our team reviews your application and profile. Once approved and active, you are added to our private matchmaking pool. Depending on your package, you may also receive profile refinement, a private screening or consultation, dedicated matchmaker support, and a broader candidate search. We contact you when a thoughtfully selected potential match is identified.
While no professional matchmaking service can promise a specific match or marriage, Pious Hearts is committed to giving every accepted member a thoughtful, personalized experience. We carefully consider compatibility, values, preferences, and timing when identifying potential introductions. Because mutual interest and personal choice are essential, each individual always decides whether they would like to move forward.
We do not operate on a set number or volume-based system. Introductions are made intentionally and thoughtfully. Every journey is different, and our focus is always on quality, alignment, and timing — not numbers.
The individual seeking marriage must complete their own profile and, if applicable, communicate directly with their assigned matchmaker. Family involvement is welcome only with the individual’s consent and is always guided by the client.
Our community is continuously evolving. New members join regularly, while others leave as they move forward in their marriage journey. For this reason, the number of active members is always changing.
Yes. Pious Hearts works with Muslims from many ethnic, cultural, racial, and professional backgrounds, including converts, throughout the United States and Canada. We consider the preferences you share while also looking at faith, character, values, family goals, lifestyle, and long-term compatibility.
Membership fees and processed payments are final and non-refundable. You may stop future automatic renewals through your account, when available, or by sending a written non-renewal request at least three business days before your next scheduled renewal. Your current paid membership remains active through the end of that billing period and cannot be paused, prorated, transferred, or converted to a credit.
Privacy is central to the Pious Hearts experience. Member profiles are not public, searchable, or available for casual browsing. Your information is handled discreetly and is shared only as needed during the intentional matchmaking process, in accordance with our Privacy Policy.
Our regular business hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. Central Time, excluding holidays and scheduled closures. Messages received outside business hours are reviewed as soon as reasonably possible during the next business period.
Our team is available during standard business hours to assist you. Please include the email address connected to your account and a brief description of what you need so we can help you efficiently.