Faq

We specialize in getting to know each client up close and personal by doing face to face screening to ensure the information they provided is verified before we make a match. Our site is not a dating site, therefore you can not search for members on our site.

Currently, we are only accepting members in the United States. In the future, we plan to expand to Canada.

To sign up, you must register, pick a package and pay. You will then have access to fill out your profile and once it's done you will submit your profile. Our team will get notified once your profile is submitted. One of our matchmakers will reach out to you to schedule a Video Matchmaking Session.

There are 2 packages you can choose from. Each package has a list of services we provide. You can select any package according to your needs. Keep in mind, matchmaking does not happen overnight. Studies have shown that it takes an average of 6 to 9 months for a strong match to occur.

We do not discriminate against any ethnicity. As a Muslim site, we respect everyone and provide an equal opportunity for every member.

Unlike other sites, your profile and pictures are private the whole time. Only when you have a match will another member see your profile and picture.

Yes, but we will first need the consent of the person you want to sign up to make sure they are interested in marriage and truly have made the intention to get married.

Of course, we will not force you to connect with anyone you are not interested in. If you request to marry someone from the same cultural background as you, we will respect your request.

All members need to fill out the questionnaire to help us better match you with someone who is compatible with you.

We ask you to be as honest as possible. If you need any assistance with the questions, please contact us and we will gladly help you.

No, we will not fill out any questionnaire. We ask you to be as honest as possible to ensure we find a match for you.

We respect your time and we are a firm believer in quality service. Our hours of service are Monday – Friday from 9 am to 5 pm EST. Calls and e-mails outside of these hours will be answered within two business days. Holiday hours will vary and any meetings scheduled outside of these hours will resume as scheduled.

Best results will rely on how honest you are and your responses to the Pious Hearts Team. The more communicative you are with us the better we can help you through this journey.

You will be contacted through email that we have found a match for you and we will ask you if you want to proceed forward.

We will only give you one match at a time. It is important to inform us if the match did not go well and you want to see another match.

You will receive monthly check-ins to let you know of your progress. Pious Hearts is a firm believer in Naseeb and if you haven't met that special one, maybe your Naseeb isn't ready! We offer a la carte services that include Image Consulting, Unfiltered Coaching, Relationship Counseling and Life Coaching to help you discover yourself.

Just let us know and we will do our best to get you back on the website.

We highly advise that your wali/mahram/guardian is informed that you are on this site.